For more than fifteen years, atip GmbH has been one of the most successful German companies in the field of voice applications and engines; atip operates one of Europe’s largest voice platforms and has provided hosted services to reputable customers for many years.

atip is also one of the key suppliers in the German market if it comes to complex contact center infrastructures – especially for managed or hosted services. As such, atip does not only provide its own platform as a cloud service, but also the long-year knowledge of establishing and running complex contact center infrastructures.

The solutions developed by atip GmbH for a large number of German and international businesses have successfully established themselves and proved their marketability. atip meets your requirements in a precise and timely manner with fast project completion. In addition to its technical expertise, atip is dedicated to delivering customer-focused and reliable project management.

FACTS AND HISTORY

Business areas: application development; voice platform operation for hosted services; products in the field of voice technology and applications; voice biometrics; professional services; cloud services; SaaS and PaaS; complex contact center infrastructures; integration of multichannel contact center solutions

Business customers: telecommunications, transport & tourism, energy industry, Internet/ISP, insurance & finances, media and others

Business partners: dtms, Genesys, Nuance

atip GmbH was founded in 1999 by Prof. Dr. Herbert Reininger (Applied Physics), Dr. Klaus Kasper (Applied Physics) and Dr. Fred Englert (Phonetics).

Today, the company employs a skilled and diverse team of experts. Combining the technical know-how of (media) computer scientists and physicists with the humanistic approach of phoneticians, linguists and musicologists has proved to be a winning strategy, while computer scientists, architects, developers and administrators form the backbone for complex assisted services systems – both combined with  experienced staff in program and project management.